// FAQ
Questions? We’ve got answers.
Everything you might want to know about Kayro and Sofia. Can’t find it? We’re a message away.
What is Kayro, and what is Sofia?
Kayro builds AI automations for service businesses. Sofia is our first product — an AI receptionist that chats with your clients on Instagram and your website, answers their questions, and books appointments straight into your calendar.
How does Sofia book appointments?
She reads your live calendar and offers only genuinely free slots, then writes the booking straight back to your calendar. Sofia even learns how long each client usually needs for a service, so appointments fit reality — no double-bookings, no wasted gaps.
Which channels does Sofia work on?
Instagram direct messages and your website, connected to one brain. As you grow, you can connect more Instagram accounts — every location handled by one Sofia.
What languages does Sofia speak?
Hungarian and English, fluently, and always in a warm, on-brand tone. She replies in whichever language your client writes in.
Do I need any technical skills?
None. We set Sofia up with you during onboarding — you tell us your services, hours, and channels, and we handle the rest. Most businesses are live within a day.
What happens if Sofia can’t answer something?
For complaints or anything unusual, Sofia hands the conversation over to you instead of guessing — so your clients always reach a real person when it matters.
Is my clients’ data safe? Is Sofia GDPR-compliant?
Yes. We handle client information with care and in line with GDPR. It stays your business’s data — we only use it to run your assistant. See our Privacy Policy for the full detail.
How much does it cost?
You start with a free trial — no card required. From there, simple monthly plans scale with your business. See the Pricing page, and we’ll confirm the right plan with you during setup.
How do I get started?
Hit “Start free trial” or the Request Access page, tell us a little about your business, and we’ll be in touch within one working day to set Sofia up with you.
// still curious?
Ask us anything
Our own AI assistant is coming to this page soon. In the meantime, send us your question and we’ll get right back to you.