FAQ

Questions? We’ve got answers.

Everything you might want to know about working with Kayro and about Sofia, our AI receptionist. Can’t find it? We’re a message away.

Kayro & our services

About the studio

Questions about hiring us for a project — websites, SEO, automation, or custom AI.

What does Kayro actually do?

We’re a small studio that builds websites, SEO, automation, and custom AI for service businesses — plus Sofia, our own ready-made AI receptionist. Some clients hire us for a specific project; others just switch Sofia on.

How is a custom project priced?

Every project is scoped and quoted individually — a website, SEO work, an automation, or a custom AI assistant all depend on what you actually need. We give you a clear quote before anything starts, no hidden costs.

How long does a typical project take?

It depends on scope — a simple website can launch in a couple of weeks, while a custom AI assistant takes longer to build and test properly. We’ll give you a realistic timeline once we’ve scoped the work together.

Do you only work with salons and clinics?

Salons and clinics are where we started, and where Sofia is purpose-built. Our custom services — websites, SEO, automation, AI — work for other service businesses too.

Can I get a website and Sofia together?

Yes — plenty of clients start with a website or automation project, then add Sofia once they’re ready for always-on booking and messaging.

What’s the difference between Sofia and a custom AI assistant?

Sofia is a ready-made product built specifically for salons and clinics — you can switch her on today. A custom AI assistant is built from scratch around your own workflow, for when Sofia’s shape doesn’t quite fit.

Sofia

About your AI receptionist

Questions about our off-the-shelf product — ready to switch on today.

What exactly does Sofia do?

Sofia is our AI receptionist — she chats with your clients on Instagram and your website, answers their questions, and books appointments straight into your calendar.

How does Sofia book appointments?

She reads your live calendar and offers only genuinely free slots, then writes the booking straight back to your calendar. Sofia even learns how long each client usually needs for a service, so appointments fit reality — no double-bookings, no wasted gaps.

Which channels does Sofia work on?

Instagram direct messages and your website, connected to one brain. As you grow, you can connect more Instagram accounts — every location handled by one Sofia.

What languages does Sofia speak?

Hungarian and English, fluently, and always in a warm, on-brand tone. She replies in whichever language your client writes in.

Do I need any technical skills?

None. We set Sofia up with you during onboarding — you tell us your services, hours, and channels, and we handle the rest. Most businesses are live within a day.

What happens if Sofia can’t answer something?

For complaints or anything unusual, Sofia hands the conversation over to you instead of guessing — so your clients always reach a real person when it matters.

Is my clients’ data safe? Is Sofia GDPR-compliant?

Yes. We handle client information with care and in line with GDPR. It stays your business’s data — we only use it to run your assistant. See our Privacy Policy for the full detail.

How much does Sofia cost?

You start with a free trial — no card required. From there, simple monthly plans scale with your business. See the Pricing page, and we’ll confirm the right plan with you during setup.

How do I get started?

Hit “Start free trial” or the Request Access page, tell us a little about your business, and we’ll be in touch within one working day to set Sofia up with you.

Still have a question?

Send us your question, about a project or about Sofia, and we’ll get right back to you.